Frequently Asked Questions
Choose your size on the product page and add the item to your shopping bag. Open the bag and choose Checkout, enter your contact and delivery details, select your province and pay securely through PayFast by card or Instant EFT. You will receive an email confirming your order.
No - you can check out as a guest. With a free account you can see your previous orders, re-order in one click, save products to your wishlist and get a reminder when an out-of-stock product is available again.
Sizes are shown in EUR sizing on each product page, together with how many of each size are in stock. If your size is sold out, add the product to your wishlist or contact us on 063 882 9985.
We deliver anywhere in South Africa. The delivery fee is R100 per order. If we do not cover your location, please contact us directly on 063 882 9985 to place your order.
Orders take up to two days to process. Once your order is dispatched you will receive tracking details from the courier, and delivery takes 3–5 business days. Via Vinita assumes no responsibility once packages leave our premises.
All payments are processed securely by PayFast. You can pay by credit or debit card, or by Instant EFT.
Enter your voucher code on the checkout page and choose Apply Voucher. The discount is shown before you pay. Some vouchers have a minimum spend or an expiry date.
Subject to S56 of the Consumer Protection Act No. 68 of 2008, if a product you received from us is defective, please contact our customer care at info@viavinita.co.za within 7 days of purchase. We will gladly collect the product at our own expense in South Africa and, once your return has been received and inspected, let you know by email whether it has been approved.
Yes. Via Vinita creates bold, custom designed clothing for women and men - from matric dance and red-carpet gowns to tailored suits. Contact us on WhatsApp or by email to discuss your look.
Our website never closes - you are free to shop 24/7.
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